Friday
I currently have an active subscription but have not gotten my sim. Under usage my account is showing inbound and outbound texts and calls. Also showing over 2gbs of data usage and international calls. How is this possible?
Friday
You account being hacked won't increase your databand LD usage as long as you still have your phone with you
Friday
Ohhh, wow! You need to change your password and email address.
Friday
I'm not tech savvy enough to do without personal information being visible. Hacking issue has been confirmed by suoport
Friday
Sounds strange?
I would contact PM directly to inquire. Create a ticket through the chatbot.
Friday
@Kristenann can you share a screenshot ? (without any personal info if possible, as this is a Public forum)
Seems odd that there is usage without a physical sim.