04-05-2023 03:39 PM
I signed up with Public Mobile a week ago. I have a plan with unlimited minutes. I've run into this problem for the second time where I can no longer make calls and get a recording that says I have no available minutes left. The first time this happened I turned the phone off and on again. Nothing changed. I did Reset Network Settings in the iPhone and it started working. This happened today again. Turning the phone off and on didn't fix it. Reset Network Settings didn't fix it either. But after maybe 10 minutes, it seemed to be working fine again. How can I not encounter this problem again?
04-05-2023 03:41 PM
this is a common glitch. A device reboot usually would resolve it
Also, try calling with a 1 in front of the 10 digits and see if it helps
If it happens more often, maybe a ticket with PM support and have them to reprovision the account