I have two daughters, one already has a phone with public mobile. I purchased a 2nd eSIM for my younger daughter not realizing I can't have two under one account therefore it transferred my oldest daughters phone number to my younger. The only way I could transfer back was to purchase another eSIM on the older daughters phone. Can I get a refund?
I have tried opening a ticket, however when I get the email about a customer service rep waiting to chat, the link takes me to the community forum and option to open a new chat. There's no direct support. What am I doing wrong?
