cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to reactivate service

vanbakelc
Great Neighbour / Super Voisin

My account was suspended because I did not use it since I was out of the country for 2 months. I added $40 to my account via a recharge.com voucher, however I am still unable to reactivate my service. I have tried on multiple browsers and clearing my settings, but I still have the same issue - nothing happens when I click "submit". I have until Jan 23 to reactivate my account, so I don't understand what I am doing wrong. Any advice would be appreciated. 

2 REPLIES 2

Carld123
Deputy Mayor / Adjoint au Maire

@vanbakelc

Also...did the system accept the payment?

Carld123
Deputy Mayor / Adjoint au Maire

@vanbakelc

Try the lost/stolen trick..click lost. Wait 5-10 minutes click found

Need Help? Let's chat.