My subscription ended and when I try to choose and pay for a new plan, I get a notice saying "unable to process payment". Nothing has changed regarding my registered payment method.
Sometimes the website has caching issues. Just go to your browser and clear the cache and restart it. If you still have issues, you can contact a customer service person.
Since you have the ability to log in, please use the chatbot first to create a ticket. If that doesn't work, direct link is below.
