Unable to port Koodo Monthly number

[Abnerd]

I keep getting an error message to contact a moderator. Please assist. 

[AdamLove]

Thats what I did. I had these messages....  Sorry.mod.....

[CannonFodder]

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@AdamLove wrote:

Reply back on one of your older messages from a modulator....

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Shall we assume you meant moderator? That, and what makes you think the OP has any older messages to reply to.....

[AdamLove]

Reply back on one of your older messages from a modulator....

[kselmak · Accepted solution]

You can try contacting moderators directly

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Give them all the info that the transfer form was asking

Good luck

[gblackma]

The error message says to contact a moderator. Why don't you do it? 

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@Abnerd wrote:

I have tried that, and still receive an error message. As mentioned in original post, this is Koodo monthly, not prepaid. Thanks. 

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[Abnerd]

I have tried that, and still receive an error message. As mentioned in original post, this is Koodo monthly, not prepaid. Thanks. 

[CannonFodder]

@Abnerd  Delete your browser's history, and then try it in Private mode(Firefox), or Incognito mode(Chrome), and give that a try. If one browser doesn't work, try the other.

[gblackma]

@Abnerd to port Koodo prepaid,  the moderators have to do it for you. Click on the green questionmark in the white circle at the bottom right of your screen.  This connects to the autobot Simon.  Type moderator and follow the prompts to get to one (CLICK on account specific question and human and submit a ticket)

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@Abnerd wrote:

I keep getting an error message to contact a moderator. Please assist. 

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