03-29-2024 09:01 AM
Good morning Fam, my wife just back from vacation and her phone is unable to download any video from social media app. It was also happening during her trip. She was in Asia and used local esim card during her trip. Thanks
03-29-2024 09:14 AM
@captaincool but mobile data works??
delete the travel esim, first
then check VPN screen, delete the VPN profiles there, unless you are sure what they are for and need it for work or so
Reboot phone and click Reset all networks
03-29-2024 09:07 AM - edited 03-29-2024 09:07 AM
Did she try rebooting device and resetting network connections?
It's possible the device is still 'pointing to' the e-SIM she used during her trip and the SIM manager settings on the device needs to be instead using the PM service.