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Unable to add funds

jennaj261
Good Citizen / Bon Citoyen

I have been trying to  add funds to my account  but it says unable to process  call your cred card issuer. I called and they said the issues isn't the. I used the same card Sunday no issues. Help!!! ☺

2 REPLIES 2

If you already have a credit card registered, try calling 611 and follow the prompts to make a payment.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

mimmo
Retired Oracle / Oracle Retraité

Do you have a different credit card you can try. It is possible the system locked out the cteditcard.

 

If it is urgent you could buy a voucher many shell and Canadian tire have them as well as wow mobile and the new place announced today.

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