Unable to activate phone

[Spyder_1]

Hi folks, I helping a friend to set up his Samsung S2x t989d and we are getting this msg "Sim network unlock PIN" with PM sim card. The phone was initially set up with Telus Network therefore no need to unlock.  Cheers.

[Rockdaddy22]

If it's unlocked for Telus it should work.

[Spyder_1]

Yes, the sim card works in other unlocked phones.  I guess we'll have get the phone unlock.

[will13am]

Strange as it may seem, the SIM lock on the phone is getting in the way.  Either get an unlock code or use a different phone. 

[mimmo]

you might need to unlock it, its is srtange but that seems that it is not wanting to use  sims other than telus.  did an ebay search and saw unlock codes for 16 for that phone.  not sure if cheaper ones are available,

[Rockdaddy22]

Have you tried the sim in a different unlocked phone?