Refund

[Ugojay]

I just subscribed to a plan and I am not able to activate it on my phone. How can I process a refund please?

[slusagm]

Yes, you can request a refund if the activation was not completed yet 

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote