07-27-2021 09:32 PM - edited 01-06-2022 02:55 AM
Hello! I purchased the 10 day US bundle with data, talk, and text. Every time I try to send a text or call I get a message that 'sorry, your plan does not include sending texts while in the US. Incoming texts are included.' I turned on data roaming on my Samsung S7. I've turned the phone off and on a bunch of times. Under mobile networks I have the access point names Mobile Internet, Public Mobile, and Tethered Mobile Internet. The network operator says AT&T. Any suggestions? Thanks!
US Roaming - 250 MB Data (10-day) |
US Roaming - Unlimited Talk (10-day) |
US Roaming - Unlimited Text (10-day) |
07-27-2021 09:41 PM
@ccgibbs wrote:Hello! I purchased the 10 day US bundle with data, talk, and text. Every time I try to send a text or call I get a message that 'sorry, your plan does not include sending texts while in the US. Incoming texts are included.' I turned on data roaming on my Samsung S7. I've turned the phone off and on a bunch of times. Under mobile networks I have the access point names Mobile Internet, Public Mobile, and Tethered Mobile Internet. The network operator says AT&T. Any suggestions? Thanks!
My Add-ons
US Roaming - 250 MB Data (10-day) US Roaming - Unlimited Talk (10-day) US Roaming - Unlimited Text (10-day)
Hello @ccgibbs
I suggest you contact Moderators for help. It looks like you have 2 listed, would could mess things up with these Roaming addons.
To contact the Public Mobile Moderator_Team, there are two methods to reach them:
1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,
or use this link to: Get Help With SIMon the Public Mobile chatbot
OR
2 – Slower - Use this link to:
Private Message to Public Mobile Moderators (PM Customer Service Representatives)