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US roaming not working

Sundaypolo
Great Neighbour / Super Voisin

I am driving blind here people. My roaming package isn’t working and I have followed all the troubleshooting steps. Ticket service isn’t working and that by itself is just ridiculous. Can someone check out my service and get it running please 

2 REPLIES 2

DennyCrane
Mayor / Maire

What phone are you using and what specific roaming add-on did you buy?

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dust2dust
Mayor / Maire

Set the phone networks to 4G LTE. Be connected to either T-Mobile or AT&T. Turn on roaming data. Do you know if the phone has been enabled for volte here yet? What is the make and model of the phone?

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