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US data roaming

Yevgeniya
Great Neighbour / Super Voisin

Paid for the 500 mb us data roaming two days ago, but didn't get this service yet, no the add-on on my account yet?

5 REPLIES 5

Yevgeniya
Great Neighbour / Super Voisin

That is correct, I paid the $15 full

srlawren
Retired Oracle / Oracle Retraité

@Yevgeniya did @ShawnC13's and @hairbag1's suggestions help?  Are you up and running now?


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Yevgeniya
Great Neighbour / Super Voisin

Thank you for your prompt responce!

hairbag1
Mayor / Maire

@Yevgeniya wrote:

Paid for the 500 mb us data roaming two days ago, but didn't get this service yet, no the add-on on my account yet?


Once you've selected the US Data Add-on you want, you then go back and pay for it. Did you do both steps ? Is there $$ in you Available Funds ?

ShawnC13
Oracle
Oracle

@Yevgeniya wrote:

Paid for the 500 mb us data roaming two days ago, but didn't get this service yet, no the add-on on my account yet?


Purchasing addons is a two step process.  Here is a great tutorial on how to purchase addons created by @srlawren  https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974

 


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