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URGENT help needed!

mhamed
Great Neighbour / Super Voisin

I received an "Activation Failed" message during a new activation. I did receive a welcoming email with my activation details and my credit card was charged, although I can't login to my self-serve account. I still have service with my old provider and the port of my old number hasn't taken place. No one is READING my pm's, let alone replying. Please help!

 

@Shazia_K@Mary_M@Jeremy_M

1 REPLY 1

swz5005
Great Citizen / Super Citoyen

Try to turn your phone off and on

 

It's an known issue, wait a bit it should work for you. 

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