URGENT. Unable to dial Toll Free numbers.
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12-05-2019 09:30 AM - edited 01-05-2022 08:20 AM
Hello I have not been able to dial any toll free numbers like 1866. It keeps telling me I don't have the add-on. I already have the $40 5GB plan. I have needed to make very important calls because this is my only phone and I cannot even use my service I am paying for ...
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12-05-2019 09:33 AM
@THS wrote:Hello I have not been able to dial any toll free numbers like 1866. It keeps telling me I don't have the add-on. I already have the $40 5GB plan. I have needed to make very important calls because this is my only phone and I cannot even use my service I am paying for ...
Some toll free subscribers choose to limit the geographic area of where calls can come from.
Maybe post the number here if the party you're calling doesn't give away too much of your personal interests. Then others can test it.
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12-05-2019 09:32 AM
Is it a US toll-free number (in which case you need an add-on) or a Canadian toll-free number?