URGENT - Credit card unable to verify/make payment, account suspended

[jessleng]

Hello, my account is currently suspended and when I try to make a payment, online or through 611, I get a message that my card is unable to verify. I have checked with my credit card company and there is no problem on their end. I have tried updating my credit card information on Public Mobile's self-serve and even though the information is correct I am receiving this unable to verifiy message again.

I currently have no working phone due to this issue. Please get in touch with me immediately.

[Alex888]

You can buy a voucher from recharge.com as others suggested, but also try using Chrome in incognito mode when trying to change your credit card.

[mimmo]

Hi buy a voucher from recharge.com and top up using that. Then deal with the credit card 

[Metal1967 · Accepted solution]

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@jessleng wrote:

Hello, my account is currently suspended and when I try to make a payment, online or through 611, I get a message that my card is unable to verify. I have checked with my credit card company and there is no problem on their end. I have tried updating my credit card information on Public Mobile's self-serve and even though the information is correct I am receiving this unable to verifiy message again.

I currently have no working phone due to this issue. Please get in touch with me immediately.

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@jessleng 

To get going quick..buy a voucher from recharge.com add funds that way..then sort your cc later