Two weeks without service. DEFECTIVE SIM!!

[lisa30]

Its been two weeks without service . NEW SIM not here as yet and I'm going back to work today again and wont be back home for the next two again. I cant stay that long with service. I got to try the sim in another phone and it still never worked proves nothing is wrong with my phone. Can i get my voucher money back?? Because its on the SIM I ACTIVATED TWO WEEKS AGO AND STOPPED WORKING TWO DAYS AFTER.

[Kalla_A]

Hello @lisa30,

I am sorry to hear that your issue is still persisting. 

I have just sent you a private message, could you take a look?

Cheers,

Kalla

[lisa30]

No one is able to tell me what's happening i just keep hearing the account look fine. I CANT EVEN LOG IN AND NO ONE HELPED ME WITH THAT EITHER. Its like i dont exist on my end althought i activated.