Two accounts

[DebLA]

I have two numbers that should be with my account. 
My husband's and my own. The message on his phone is no payment received. I need to get this straightened out. 

[hairbag1]

@DebLA 

your account is separate from his account...can't have 2 on one account.

adding...have hubby dial *611 to hear current plan status and pay using on-file payment card. Alternative is to get payment vouchers Shoppers, No Thrills or Canada Tire...then he'll dial *611 to add them to the account. 

[hTideGnow]

hi @DebLA PM is one email one account for one number 

if you have two numbers, you should have 2 accounts activated using 2 different emails

I think you need PM agent to sort it out 

submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
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