cancel
Showing results for 
Search instead for 
Did you mean: 

Trying to switch sims

Brandy2
Good Citizen / Bon Citoyen

Hello so I got a public mobile sim card and did the whole transfering my number and all and the account was activated and all. But when i put the sim card in it ended up being a faulty sim. I was told to get another so i did and now im trying to switch sims but when I hit "change sim card" it says it has to verify it's me by sending a 6 digit code. But I cant get to my number or anything because it's on this broken sim card and I can't get access to get the code to change sims... I'm lost and stuck

1 REPLY 1

hairbag1
Mayor / Maire

@Brandy2 

use this link to message Customer Support to get their help....

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

watch the little envelop icon on top right side of page will be highlighted when they respond to you.

Need Help? Let's chat.