Trouble with Roger’s transferring Number

[Kimmyb]

This is twice now and I’m slowly losing my mind.  I have asked Roger’s to transfer my number to Public Mobile. I get the initial text but not the text with the SMS.  So I can’t get my old number.  Of course you can’t reach a live person to actually speak with anymore.  How can I fix this?  

[computergeek541]

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@Kimmyb wrote:

This is twice now and I’m slowly losing my mind.  I have asked Roger’s to transfer my number to Public Mobile. I get the initial text but not the text with the SMS.  So I can’t get my old number.  Of course you can’t reach a live person to actually speak with anymore.  How can I fix this?  

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Can you clarify what you mean by that?  SMS is text messaging.  Do you mean that haven't received the text message from Rogers to approve the number transfer?  If it's been more than a few hours, double check your Rogers account information and contact a Public Mobile customer support agent.  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437