04-02-2024 11:31 AM - last edited on 04-02-2024 08:40 PM by computergeek541
Downloaded the app. Got through the transfer process, but says subscription not activated. Anyone else been able to solve this?
Solved! Go to Solution.
04-02-2024 11:43 AM
Yes, eSim. Finally got through to submitting a ticket. Thanks for the help.
04-02-2024 11:37 AM
HI @Skittles0304
esim or physical sim?
try to logout and wait 5 mins and log back in and check
if same error, please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
