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12-05-2021 12:14 PM - edited 01-04-2022 04:55 AM
My data add-on seemed to stall partway through my trip, which is why I got another sim - could that be part of the issue somehow?
Thanks in advance for the help.
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12-05-2021 12:35 PM
@pickwood wrote:On the link you sent to the APN settings is what got it working. It was set to use sp.telus.com when it should have used the sp.mb.com APN. My card lists that as a PC mobile APN, but it works so I’m happy. Thanks all for the help.
your welcome,
glad to hear that is works
enjoy your service...
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12-05-2021 12:30 PM
On the link you sent to the APN settings is what got it working. It was set to use sp.telus.com when it should have used the sp.mb.com APN. My card lists that as a PC mobile APN, but it works so I’m happy. Thanks all for the help.
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12-05-2021 12:21 PM
@pickwood...try manually selecting either AT&T or T-Mobile...whichever works best for you.
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12-05-2021 12:18 PM - edited 12-05-2021 12:18 PM
you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,
1. power off your device
2. take out the SIM card,
3. waiting a 1 minute,
4. put it back and power on,
5. toggling airplane mode off/on,
Go to Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords,
or visit Here link,
and go Changing APN Settings On An IPhone
click Here link,
- Open the Settings app on your Android.
- Scroll to and tap either "General management" or "System," depending on what device you have.
- Tap either "Reset" or "Reset options."
- Tap the words "Reset network settings."
or visit Here link,
and go Changing APN Settings On Android device
click Here link,
Ensure you have the correct APN settings by visit Here link,
Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.
and do Rebooting your phone,
*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
and try manually selecting network "3G ONLY" or WCDMA only,
for iPhone visit Here link
or Here link
for android visit Here link ,
and do Rebooting your phone ,This is quick and simple,to refreshing your network,
*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.