Travel to USA

[georgyboy]

Hello everyone,

I'm going to the states. In case of emergency, can I make a call to Canada and how much will cost me??? i use the prepaid service. Thank you

[ghatanaka]

For longer than 15 days consider a esim from AT&T or another US carrier that your phone supports

[will13am]

@georgyboy , yes, there's no usage limit over the duration of the add-on.  However, you should be warned that calling is only possible on the T-Mobile 2G network.  Calls are rather iffy based on community feedback.  I think if you were in a large metropolitan area, you are more likely to be okay.  

[Handy1 · Accepted solution]

@georgyboy  Yes you can for 15 days while in the US 

[georgyboy]

The question is...

Once I buy the add-on $15 for 15, I can call Canada every day???

[Handy1]

@georgyboy  Also note when purchasing US add on they start immediately so only purchase before your head off for your trip . Also you want to be connect to T mobile and possible reboot your phone  when in the US 

[esjliv]

@georgyboy - how long are you going for ? Roaming addon last 15 was days, and are active as soon as you purchase them, but only work in USA.

See what ones are available here:

https://selfserve.publicmobile.ca/en/account/manage/shop/addons

OR, you can dial 611 to purchase Roaming addons also from your public mobile device.

IF you are going for longer than 15 days consider a local SIM card.

[Handy1]

@georgyboy  You need to buy a U.S. roaming add on to be able to 

Adding sign into self serve go to plan add on tab and choose US add on that’s best for you