Transferring number

[CL04]

Hello.

I'm trying to submit a ticket to have the following issue resolved urgently.

I am a new PM customer and in the process of transferring my number from the previous provider Koodo.  Unfortunately, Koodo made an error and are having to fix it and advised that I won't have service for up to 72h.  This puts me in a predicament as I am expecting calls from medical professionals who now won't be able to contact me.

How do I contact a customer service person to talk to.  All my attmepts thus far have been to no avail.

Many thanks for any advice,

Regards,

CL04

[CL04]

Thanks- I have sent a private message- Fingers crossed.

[Chalupa_Batman · Accepted solution]

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html 

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437