Old phone number wasn't active

[JLGielen]

Now I am in some kind of limbo, I can't receive texts/calls, and the 6-digit code to ensure its me doesn't get sent. What is the process for fixing this?

[Sansan]

@JLGielen  did you recently join public mobile?

If you ported a number in from another carrier,  did you reply yes to the text to confirm the port?

You might need help from Public Mobile to fix.

Use the link below to message them directly for assistance.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437