Transferring number

[Debbyg]

I have received an email saying you are having difficulty transferring my number and that I may have entered the wrong rogers account number

please let me know when my number has been activated 

Debby

***Message edited by CSA to comply with the Community rules.

[slusagm]

@Debbyg @

There is a porting assistance team you can call and ask for update.  I can't post the number here, but I will message the number to your community inbox.  Please check and call them 

But if you cannot reach them or they said they cannot help, you will need to open a ticket with  Public Mobile.  Simply open ticket with PM using Expert Messaging.  Click the Orange Chatbot icon on the lower right to start, or use this link https://expert-messaging.publicmobile.ca/guest/chat/
 (Use your Community account to login.  For 2FA, you might need to use email to receive if you cannot receive the text on the phone.) 
 
PM will reply you via Expert Messaging   between 9AM-10PM EST (Mon-Sun)
(for help with Expert Messaging, check here: https://publicmobile.ca/en/get-help/articles/expert-messaging )  

[Chalupa_Batman]

First @Debbyg 

NEVER post your phone number or your real name on these forums. These are NOT private forums and you've basically given your private info out.

Check your mail box here.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage