Transferring my Koodo prepaid number to Public Mobile

[2nt1tw]

i just want to retain my old koodo prepaid number to public mobile. 

[gblackma]

Choose one of them as the solution. Have a great day.

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@computergeek541 wrote:

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@gblackma wrote:

Combine the 2 answers given above activate your SIM with a temporary PM number and contact a moderator to port your Koodo #.

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That was already advised hours ago.

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[computergeek541]

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@gblackma wrote:

Combine the 2 answers given above activate your SIM with a temporary PM number and contact a moderator to port your Koodo #.

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That was already advised hours ago.

[gblackma]

Combine the 2 answers given above activate your SIM with a temporary PM number and contact a moderator to port your Koodo #.

[popping · Accepted solution]

Activate a new PM plan with a number from PM first.  Then, create a moderator support ticket to port your Koodo prepaid number using the ? button at the bottom right side of this page.

[LovesToPM]

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@2nt1tw wrote:

i just want to retain my old koodo prepaid number to public mobile. 

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For Koodo prepaid, you can initiate the request through your self-serve account but you will need Moderator assistance to complete the port.

Here is an article on porting your number: https://www.publicmobile.ca/en/on/get-help/articles/choose-your-phone-number

To submit a ticket to Moderators: Click the green question mark at bottom and enter your question into SIMon. Answer the prompts until you get to the Contact Us button, click it and a Submit Ticket button should appear.

Meanwhile, you must keep your old Koodo account active. Once the port request is completed, your Koodo will close automatically.