I’m transferring from fizz, I received the port out message of fizz and replied yes, but PM message me I entered IMEI wrong, moreover, when I open the PM app to install eSIM, it just unable to complete.
there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them
But if you cannot reach them or they said they cannot help, you will need to contact PM using this link
