Transferring from Telus

[G69]

Hello
I'm switching to public from Telus. I made the request at 1045am. Most things seem to be working but not all. I can recieve texts from an Android phone but can't reply to them (I have an iPhone). 

I've tried restarting multiple times. Just not sure if it's time or something else i should try. Thanks

[G69]

Solved! iPhone was still showing two carriers in my settings. When I disabled Telus, everything worked properly.

[will13am]

@G69 , check your iMessages settings.  Android devices cannot communicate via iMessage.  Also ensure that you have RCS enabled for texting.  RCS can take several hours to work.  It is a google thing.  

[G69]

Yes I recieved a phone call. How and where do I remove my phone number in settings?

[BKNS27]

@G69 

Did you reply to the text with YES from Telus confirming you are porting over to PM? There is a 90 minute for you to reply.

The Telus SIM will continue to work up to 4 hours until porting is completed. Once it stops working then switch to the PM SIM and reboot your phone.

[Sansan]

It's possible that a reset networks might be needed.

Also ensure that you remove your Telus SIM card. 

Also in settings enable messages as sms.

[hTideGnow]

hi @G69 

forget about text between iPhone to Android for now

important question, can you receive inbound calls?

if you receive inbound calls, and just the text is a problem.  Go to Settings, remove the phone number first.  Reboot phone.  Then go back to Settings and add the phone number back to re-register iMessage