Transferring files between phones

[ZZ10]

Screen not working on old phone so took sim card and put in new phone, Is there a way to retrieve files from old phone. Also having problem with data not working and not receiving some text messages

[hTideGnow · Accepted solution]

hi @ZZ10 

since screen is not working, it is hard.  You can try plug into the computer and see if anyway you can unlock the phone with a broken screen

if not, then you will need to go and pay someone to help