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Transferring add-ons

arunkrishnan185
Great Neighbour / Super Voisin

Hi,

If I accidentally activated one add-on instead of another one by mistake as all these are closely packed in the site structure, how can I transfer them?

For example, if I activated a Phillipines calling add-on instead of an Indian one, how can I cancel the Phillipines one and change that to the Indian one? 

Thanks for helping

1 REPLY 1

JK8
Mayor / Maire

@arunkrishnan185 

 

You would need to contact a Customer Support Agent if you accidentally purchased the incorrect add-on.

 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
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