@vdias77 Sorry you can’t transfer eSIM , instead you need to download public mobile app on new phone log in and rebuy esim , they system should recognize that your a eSIM user already and at check out cost nothing as eSIM should only need to be paid for once , but in the rare case you do get charged extra $5 just message support and they will fix for you
you can use the orange chat bubble bottom right of screen or send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
