cancel
Showing results for 
Search instead for 
Did you mean: 

Transfered from bell everything work except sms/text

Jboloto
Good Citizen / Bon Citoyen

Any idea what i should do? Phone work both ways but sms/text are broken.

3 REPLIES 3

@Jboloto

S24 Ultra works on PM network without issue

Please uninstall and reinstall Google Message, and set the app as the default message app,  and test again

If the text still does not work, please reach out PM support and they will re-provision the account on the system.  Please private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there     

 

Jboloto
Good Citizen / Bon Citoyen

Just tried sadly seem to not work on a s24u

hairbag1
Mayor / Maire

@Jboloto 

try doing a network re-set...see if that restores messaging.

Need Help? Let's chat.