@bahatimihigo you have problem or you were asking for how ?
are you going from Koodo Prepaid or Koodo Postpaid?
If Prepaid, you will have to get a temporary phone number first and then request porting after the account is activated
If Postpaid, you can request porting during activation.
If you already requested porting but have trouble , I can send you the number to porting support team to ask for status update and assistance. Please check your Community inbox for the phone number
