10-16-2023 07:12 PM
@CS_Agent Hi, wondering if I can transfer my current number from a physical sim to an eSIM? I would like to keep my current number instead of getting a new number with an eSIM. Thanks.
10-16-2023 07:41 PM
@torontomobile - you tagged "CS_Agent", did you mean to private message customer support? We are customers here on the public forum.
To see how to transfer your number from another provider to public mobile see the Help Article here: https://www.publicmobile.ca/en/ns/get-help/articles/transfer-your-number
10-16-2023 07:31 PM
Yes, it's just like buying a sim card and logging in to the account and changing the sim card of the account.
10-16-2023 07:25 PM
I see, would I still be able to keep my current number when I buy the new eSIM?
10-16-2023 07:16 PM
You buy the esim as though it's a sim card. It will install and kill the old sim card you have and run your account from there.
10-16-2023 07:15 PM
Yes, it is eSIM compatible but I want to transfer my existing number onto the eSIM instead of getting a new one.
10-16-2023 07:14 PM
First, is the phone esim compatible? If so then yes, use the app, buy the esim and it will install into your phone.
