10-22-2022 01:01 PM - last edited on 10-22-2022 03:26 PM by computergeek541
Did not get phone to work, Fido did not transfer my # 514-xxxxxxxxxxxxxx
Should I call them or will you get the #
To be transfered.
Solved! Go to Solution.
10-23-2022 10:57 AM
Hi @DaudelinK13 so, what happened and why the port failed?
if you are not porting into PM and not using PM service , please remember to login to your PM My Account and disable Pre-Authorized payments. If you don't do that, PM will keep charging you
10-23-2022 10:41 AM - last edited on 10-23-2022 04:21 PM by computergeek541
Will stay with Fido for now,
Thanks
10-22-2022 02:28 PM - edited 10-22-2022 02:29 PM
@DaudelinK13 - we are all members and customers like you here in the community. This is a public form.
Alternately, from calling the porting line to check on your port (as provided by @hTideGnow ), you may submit a ticket with Public Mobile representatives (CSA) for help; click this link for issues with transfer/porting of phone numbers over to Public Mobile.
EDIT, if you did receive the port text approval from Fido on the fido sim card. Then insert the public mobile sim card and restart your phone.
10-22-2022 02:00 PM - edited 10-22-2022 02:08 PM
@DaudelinK13 Edit your post .. remove your phone number. This is a public site.. don’t give out your number to everyone.. not a good plan
10-22-2022 01:05 PM
@DaudelinK13 is thr Fido account active?
did you receive the text from Fido? did you reply YES to the text?
I will message you a number to PM porting support and you can talk to them for help. Please check your inbox
