Transfer old number

[phil26]

Hello gang … I am unable to switch over to Public Mobile unless and get a knew number ?? I was with Bell until this morning, I was released after answering yes to a text I received . Has anyone else had this issue ? 

[phil26]

This is not the case with me . I am unable to connect to PM . I did not have a physical Bell SIM card 

[BKNS27]

@phil26 

Since you replied to confirming you are porting over to PM within the 90 minute window.

Your Bell SIM will continue to work until porting is completed. Once completed, the Bell SIM will stop working. Power off your phone switch the SIM and power the phone back on.

[hTideGnow]

hi @phil26 

if you already answered Bell text with a Yes, that mean the port was in progess or even completed.

There is a PM porting support team can provide you an update.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway),  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage