Transfer number

[aly05]

Hi, I gave a wrong imei when transferring my number to public mobile, so transfer is failed. Now I want to give my old account number instead of imei in order to success. How to do that?

[aly05]

Can you give me the number to call

[Dunkman · Accepted solution]

@aly05 

When you put your PM SIM card in your phone, are you able to call or text out.  Unable to receive calls or text.  That is a sign of a incomplete port.  

If incomplete port, there is a phone number to call to the Telus porting team.  I will send via private message. Check your inbox (envelope icon on upper right corner of website).