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Transfer number problem

ZHZY
Great Neighbour / Super Voisin

I tried to transfer my phone from yesterday and I got a text message saying that I have trouble to transfer it. Is there any phone number I can call PM customer service? I tried to send message through community, but I couldn’t get any response.

1 REPLY 1

hTideGnow
Mayor / Maire

hi @ZHZY 

PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway),  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage      

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