Transfer number error

[Weidi_vca]

two questions

1)How do I redo the transferring number process when wrong MEID was inputted ?

2)Listed IMEI is old device or new device in the part of transferring number? 

[Weidi_vca]

I will try and let you know. thanks

[Handy1]

@Weidi_vca  Best to use old providers account number and ignore the IMEI . No worries I’ll send you the porting  team number private message call them and give the account number / not IMEI and they can re trigger port request  for you