@LindsayWils wrote:
I am looking to transfer my number from Fido and sign up to a plan and have a couple questions.
- Is the number transfer a straight forward process?
- Are you plans month to month billing, cancel anytime?
- Is there the option to pause the account for a fee and keep the number? I leave the country for up to 6 months at a time and need to keep my number, but dont want to keep paying the monthly fee. Fido has an option for this at $7 per month
Thanks
Since your questions have been pretty much answered, I recommend this to everyone who wishes to join Public Mobile.
First, get yourself a SIM card. Or, if your phone can do eSIM, you can purchase at the time of sign up. You MUST download the app to sign up. With that being said, sign up, get a temporary number. Once the sign up is complete, test everything first. Make sure your calls work, calling and receiving calls. Make sure texting works both ways. And finally, make sure data works. Once you have confirmed that all three work, then you can log into your account and use this link to port over your Fido phone number.
https://myaccount.publicmobile.ca/en/account/profile/transfer-phone-number
Before you make that request to port over, place your Fido SIM card into the phone and reboot. Then complete the port process through the PM website and you will receive a text from Fido requesting permission to port. You will have 90 minutes to say yes. Once you say YES, wait till you see the name Fido at the top of your phone turn to SOS. Once that's done, turn off your phone, insert the PM SIM card or if you have eSIM, remove the Fido SIM card and reboot.
I always recommend this because sometimes there can be challenges and unexpected issues. If issues occur, at least you won't be without a phone to use for a few hours to a few days.
