Transfer eSim to new phone
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09-07-2024 11:26 AM - last edited on 09-07-2024 04:01 PM by computergeek541
So I transferred my phone to a new phone but it says it cannot transfer my eSim from my old phone
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09-07-2024 12:53 PM
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09-07-2024 11:30 AM
Which model phone did you purchase?
You should be able to download the PM app to your new phone. Login to your account and then purchase new eSIM (should be free) and the eSIM will be active on your new phone. The old eSIM on your old phone will be inactive afterwards.
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09-07-2024 11:29 AM - edited 09-07-2024 11:29 AM
Hello @Tumble
eSIM's are non transferable.
Great news though. If you've purchased an eSIM before, you can get another one free. Just log into your account on the app and purchase another eSIM. It will say $5 but at checkout it will go to $0. Easy as pie! Enjoy