Transfer and very bad services

[Aarseneau]

My number transfer to Fizz cannot be completed because I never received the authorization SMS from Public Mobile.

My Public Mobile eSIM never activated correctly, so I could not receive texts on that line.

Could you please manually approve or release my phone number transfer to Fizz?

[slusagm]

@Aarseneau 

You used my link above?  If the error is account some HTML error, you just have to copy what you typed , removed, and then right click and choose Paste as Text 

[Aarseneau]

Am I the only one who have not been able to submit a ticket ? It's been like 10 times im trying. 

[BKNS27]

@Aarseneau 

That is something that Fizz with work with PM since younported over to them.

[slusagm]

We are just customers here and we cannot help

You need to submit proper ticket to PM to ask for help 

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:

     https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage