Transfer Number

[CalebH]

I am trying to transfer my number from Koodo prepaid and it says I have to speak to someone. Whenever I try through the help screen it just comes up blank and doesn’t load. I don’t know the next steps to take and would like someone to contact me to help me, thanks.

[Dunkman]

@CalebH 

Website is finicky.  You can try a different web browser, clear cache or incognito mode.  

You can try to submit a ticket via the chatbot:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If still having issues, you can also private message CS_Agent: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437