Transfer Number Problem

[Capsman]

I just activated a new account with PM, and attempted to transfer my old number from Lucky. Lucky approved the transfer, but PM texted me saying that ‘I entered my ESN/MEID wrong’ and that they will contact me shortly. They haven’t contacted me or my backup number, and it’s been over 5 hours. I have my Lucky account number ready to give to PM instead, but now I’m stuck without a phone number. How can I contact PM to give them the account number they need?

[Handy1]

@Capsman  You should just give the old providers account number not the IMEI . I’ll send you the porting team number and give them the account number and re start the port request and get it fixed . Sent private message