02-14-2026
01:09 PM
- last edited on
02-14-2026
02:36 PM
by
computergeek541
How long should it take for a ticket to be addressed??? I’ve submitted 2 tickets in the past 2 weeks and haven’t heard anything. Do they ever get answered or is it just a waste of time???
02-14-2026 01:11 PM
hi @Haligal24 did you check community inbox?? usually PM CS_agent will reply within hours
check community inbox first
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
and also, what is the issue you have? share here and we can try to help