Ticket?

[414tech]

What is a ticket when I asked to submit one in?

[eddieO]

@414tech because there is no live agent to speak with, issues get resolved by opening a ticket. Below are the links:

You will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

[hairbag1]

@414tech 

that's how to start communication process with PM Customer Support...BUT...let us know what your issue is and we can give you some guidance.