02-27-2026 08:46 AM
Trying to submit a ticket to no avail, can't make calls or receive...please help ! This is all so complicated with sooo many steps! I have Covid, I need simple! I've been at this and at this over the last weeks. Tired, please help🙏
02-27-2026 08:57 AM
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.
02-27-2026 08:55 AM
Do I stay on this page to get your message? I don't want to miss it
02-27-2026 08:50 AM
Hello @Annbananz,
A ticket has already been opened and will be picked up by an agent as soon as possible.
