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The client is not available

shirleyxunyuan
Great Neighbour / Super Voisin

My account is still active but can not make phone call or receive one since this morning. When someone call, they got messasge: the client is not available. do you know what's wrong and how to fix? thanks.

3 REPLIES 3

DK
Model Citizen / Citoyen Modèle
Any updates?

hunnybunny
Model Citizen / Citoyen Modèle

I would def do what was suggested and also check your my account to make sure it is actually still active and up to date 🙂

Martin
Legend
Legend
Hello,

In many cases, simply removing the SIM card while the phone's power is off, and then reinserting it a few minutes later, resolves such problems.

Please try that, and then return here with a status update.

Thanks.
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