Texts not sending - new public mobile user

[eloisetaylor]

Hi Guys,

I just moved from Rogers to Public Mobile and transferred my number. Everything seems to be working - aside from outgoing and incoming text messages. I can make calls, data works fine, but just can't send or receive texts. Anyone know how to fix this? 

Thanks! 

[computergeek541]

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@Mountainmaxman wrote:

you need to give it time, porting moves in stages, normally outgoing calls, incoming calls, then data and could take up to 2 hours or longer to finilaize, you will get a text message saying it's all switched over, then it's a good idea to restart your phone and it should be all good.

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This issue has already been solved. This was stated in the message immediately before yours.

[Mountainmaxman]

you need to give it time, porting moves in stages, normally outgoing calls, incoming calls, then data and could take up to 2 hours or longer to finilaize, you will get a text message saying it's all switched over, then it's a good idea to restart your phone and it should be all good.

[eloisetaylor]

Managed to get it working thank you 🙂 I think it just needed some time to switch from Rogers to PM

[Waiting a while, worth noting especially when just texting ........... Luddite]

[gblackma]

@eloisetaylor Did you restart your phone?

[eloisetaylor · Accepted solution]

Oh it's working now!!! It just needed time I guess!